Refund Policy

We want you to love your products as much as we do!

Our guarantee:

If you’re not happy with Bettr, we gladly offer a 30-day Money Back Guarantee. Your refund will be processed after we receive the returned products, provided they are postmarked returned within 30 days of receiving the order.

To place a return, or if you are having trouble making a return within the 30 day timeframe, please contact

We typically respond within 6 hours.

All returns must be processed within 30 days of receiving the order.

Your full order number (including #BETTR) must be provided to place a return, and you will be refunded in full to your original form of payment. Please note, any shipping charges are not refunded.

Please note, you will be responsible for the shipping and we recommend using a trackable service as lost return items cannot be reimbursed.

Damaged items:

If you have received a damaged item, we will gladly offer a replacement to be sent to you at no cost within 30 days of delivery.

Return address:

WuliuAir | UAB “Avialogistika”, Dobkevicius str. 6A, Vilnius, LT- 02189, Lithuania

How long does it take to process a return?

Credit card refunds usually take 5-10 business days to appear on your statement.


  • Bettr Dopp Bag
  • Orders refused from foreign customs offices
  • Orders discounted by 20% and more
  • Orders containing free items