Shipping Policy

We at Bettr team remain committed to shipping out all orders in a timely manner within the same business day that you order to ensure you get your products fast. Below is Bettr's current list of shipping options and rates:

*Bettr offers FREE SHIPPING On All Orders Above $100 USD.

Shipping Options: Shipping Rates:
USA UPS Standard Tracked Shipping (UPS Mail 5-9 Days) $9.99
USA FedEx Priority (2 Day) Shipping

$19.99

Canada
UPS Standard Tracked Shipping (UPS Mail 7-10 Days)

 $9.99

Canada
FedEx Priority (3-7 Day) Shipping

 $19.99

EU/ASIA/International (Worldwide) DHL Standard Tracked Shipping (7-25 Business Days) $9.99-$19.99
EU/ASIA/International (Worldwide)
DHL Express Priority Shipping (3-7 Business Days) $29.99-$59.99

 

Please note:

  • Shipping rates already cover postage, packaging, processing and handling fees. We do notcharge that fee to you.
  • All packages are always shipped with Tracking numbers.
  • The arrival date of your package may or may not be delayed owing to the COVID-19 pandemic and the current strain on our shipping couriers.

International Shipping: As of April 2021, we have implemented a flat-rate of $9.99-$19.99 to ship all international orders. This enables us to cover a portion of the total cost of postage while still keeping shipping rates low for you. Bettr.co is more than happy to cover the difference above as a token of appreciation for all our international customers. As always, all orders above $100 qualify for Free Shipping. 

Customs & Import Fees: (If Applicable)

List of Countries guaranteed with ZERO Custom Duty Taxes are:  
- USA
- Canada
- 27 EU Countries (Starting 20th August 2021)
- Thailand
- Singapore
- Hong Kong

Bettr covers customs duties and taxes for almost all countries customs, however there will be certain countries (countries not listed above) that we cannot guarantee about customs because they have specific import rules and potential fees that may be collected at your local post office.

On the bright side, even though your country is not listed in the above list, many times you will not have any customs fees or extra charges. 

Though we are tirelessly working on a solution, we aren't able to manage customs duty for every single country's local rules and regulations at this moment. Therefore, for full transparency, if there are any related customs fees & tax fees, customers are responsible for settling them in order for customs to release the shipment and have it delivered (if your country isn't in the customs already paid list above).

If you are unsure, we'd recommend contacting your local customs office for more information before placing your order. (If your country isn't in the customs already paid list above) If you choose to refuse or reject the product due to customs & duties, we will unfortunately not be able to refund and cancel your order.

You can find more information about Import Tax Rates by Country Here.

Bettr is working hard behind the scenes with our internal teams, logistics partners, warehouses, and couriers, to be able to achieve our goal of sending products to everywhere in the world, tax-free for you. We thank you for your patience and understanding as we tackle these projects to help create a bettr experience for you.

For any questions or concerns, feel free to get help from our customer happiness team at support@bettr.co. We're here to help!